Contact Us
Contact Us
General Inquiries
Research Computing Services
Baker Library | Bloomberg Center B90
Boston, MA 02163
+1.617.495.6100
Email: research@hbs.edu
Paul DiBello
Senior Director, Research Computing Services
Baker Library | Bloomberg Center B95B
+1.617.496.6252
Email: pdibello@hbs.edu
The Research Inbox (research@hbs.edu) is the most prevalent method of contacting RCS and is recommended as it facilitates matching the request to the person on the team best suited to address the inquiry. Clients typically receive an email response within a business day. You can also reach us at 5-6100.
To reach individual members of the team, see Our Team (login required). You can also contact RCS members via Microsoft Teams and schedule meetings with us on Zoom.
To request software, HBSGrid accounts, storage, and other resources, see our online forms.
Troubleshooting
Submit this form, email research@hbs.edu, or call 617.495.6100. Please use the 5 W's (who, what, where, when, and why) as a guideline in describing
your issue. For example, include error messages, screen shots, indicate whether you
are on campus or remote (and using a VPN), include job IDs for your submitted jobs,
and any error logs.
* Required field
Stay tuned for announcements about live demos with the RCS team via Zoom. Drop in
to watch an RCS staff member demonstrate a technique, share a tip, or work through
a problem, and then stay to ask any and all questions related to research computing!
No registration required. Recordings of these demos are made available after the fact
on our live demos page.
Web Conference (login required)
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